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1206 Kanawha Blvd. E. ~ Charleston, WV 25301 ~ 304.720.2000

Privacy Policy

This privacy policy summarizes the policies and practices of Mountain State Insurance Agency, Inc. regarding the collection, disclosure and confidentiality of your nonpublic personal information. At Mountain State Insurance Agency, Inc. we are committed to protecting your privacy. We want you to understand what information we collect about you and how we use that information. This privacy policy applies to our relationship with you if you are an individual who obtains products or services from us for personal, family, or household purposes.

Information We Collect

We collect nonpublic personal information about you from the following sources:

  • Information which we receive from you on applications or other forms (such as your name, address and date of birth):
  • Information about your transactions with us, our affiliates or others; and
  • Information that we receive from third parties, such as consumer reporting agencies.

Information We Disclose to Nonaffiliates

We do not disclose any nonpublic personal information about you to any nonaffiliated third parties, except as permitted by law. Disclosures that are permitted by law include, but are not limited to, disclosures that are necessary to service your policy, to investigate and pay claims, and to process transactions that you request.

Information Security

We restrict access to nonpublic personal information about you to those employees and outside service providers who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with applicable federal and state regulations to guard your nonpublic personal information.

Former Customers

If you end your relationship with us, we will continue to adhere to the policies and practices described in this privacy policy.