MSIA Named 2020-2021 Westfield Insurance Trilogy Agency

  Mountain State Insurance Agency is proud to be recognized as a 2020-2021 Westfield Insurance Trilogy Agency! Trilogy Agencies represent the top 10% of independent insurance agencies in the nation, and we are honored to once again be a part of this distinguished group. Mountain State Insurance Agency has been a Westfield Insurance Trilogy Agency since 2015. 


Westfield Insurance, established in 1934, has once again announced their annual list of Trilogy Agencies.

In identifying these agencies, Westfield measured several factors, including their focus on growing business, their approach to customer service, how they have effectively positioned their agency for future success, and the strength of their partnership with Westfield Insurance and how they have strategically aligned with the entire Westfield organization. 

  Trilogy Agencies are partners with a commitment for long-term success. These agencies represent the top 10 percent of Westfield’s overall agency force and are identified as “the best of the best.” These agencies align with Westfield’s promise to provide solutions and will continue demonstrating excellence in various performance metrics including responsiveness and focus on customers and key investments. Achieving the Trilogy designation is a distinguished honor and title reserved for only the very finest of Westfield’s agency partners..

“What sets these agencies apart is their intense focus on the future and their dedication to providing unparalleled service to our shared customers,” said Craig Welsh, Group Distribution Leader, Westfield Insurance. “Perhaps the most important benefit to gaining Trilogy/Horizon status is access to an individual Agency Coordinator who assists in aligning plans and activities across the entire Westfield organization. We believe we have the best agency force of any carrier so to be in the top 20 percent is a significant accomplishment given the superior quality of our entire agency force.”



About Westfield Insurance 

Westfield Insurance is a part of Westfield Group, a customer-focused insurance and banking group of businesses headquartered in Westfield Center, Ohio. Westfield Insurance provides commercial insurance in 21 states, personal insurance in 10 states and surety services to customers in 50 states. Westfield is one of the nation’s 50 largest property and casualty insurance groups, represented by a network of more than 1,000 independent insurance agencies. Westfield Insurance was named as a Top Workplace in northeast Ohio in 2014 and as a Top Workplace in central Ohio in 2015. Westfield Bank provides banking solutions for businesses and individuals, and Westfield Services provides service and training support for independent insurance agencies.

Learn more about Westfield Group at